Question 1

What payment methods are accepted?

Accepted Answer

We accept payments via credit card, Apple Pay, and Google Pay. Additionally, you can pay via PayPal by opening a ticket on our Discord server.

Question 2

Can I use the scripts on multiple servers?

Accepted Answer

There is the possibility to use the scripts on 3 different ip's. To do this, you must set your Ip in your account. You can do this when creating your account or later > My Account > IP ACCOUNT 1 / 2 / 3.

ATTENTION: If you want to change an already registered IP, it is updated every 24 hours.

Question 3

How will I receive the packages?

Accepted Answer

Once you have purchased any package, you can download it whenever you want from > My Orders.

Question 4

How can I install the scripts on my server?

Accepted Answer

For each purchased script you must add the script to the server, then from SS-Core script menu you will have to start the script. All you have to do is to configure the script in config.lua, if the package contains also sql files, you have to upload them in your database.

Question 5

Do you offer customer support?

Accepted Answer

Yes, we provide free support for all our customers. The easiest way to get help is to contact us and open a ticket on our Discord server.

Question 6

Can I transfer scripts?

Accepted Answer

You do not have the possibility to transfer the scripts, but you have the possibility to add the IP server to authorize it, up to 3 servers. Or use gift cards to give/gift scripts to somebody !

Question 7

What is your refund policy?

Accepted Answer

You can request a refund if the script you purchased is not compatible or if we are unable to resolve an issue you encounter. The refund period is 3 days from the date of purchase.

Question 8

How do I use the SS LICENSE from My Account Settings?

Accepted Answer

The SS LICENSE is essential for activating the scripts you purchase from us. You need to add this license in the config.lua file from SS-Core.

IMPORTANT: This license is unique to each user. Do not share your license with others, as the scripts will only work with your specific license.

Frequently asked questions